We've changed our credit card number, and canceled our subscription to the Boston Globe. My wife made the phone call; she was afraid that I would end up spouting a string of incomprehensible expletives. Here's her report:
I did tell them that we were unsubscribing because we no longer trust them with our credit card information. (She said, "But we can bill you!" and I said no.)They're also supposed to be offering free credit protection or something for the next year. I'll believe that when I see it. Still, this blunder is going to cost them a lot of money when they can least afford it.
She sounded kind of worn down -- I got the feeling they were getting lots of calls like this.
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